Project details:
In today’s competitive business landscape, building strong customer relationships is crucial for success. Renova ERP’s CRM application helps you manage customer interactions, improve customer satisfaction, and drive business growth.
A CRM system helps businesses manage interactions with current and potential customers. Integrating AI (Artificial Intelligence) into a CRM system takes it further by automating processes, offering predictive insights, and personalizing customer experiences—ultimately boosting sales, service, and marketing effectiveness.
AI Integrated CRM
- 24/7 automated responses to customer queries via chat or email.
- AI models predict future sales trends using past data, buying patterns, and market behavior. Supports accurate decision-making and planning.
- AI segments customers based on behavior and preferences and sends personalized email campaigns, offers, and messages at the right time.
- Recommends next-best actions, products, or upsell opportunities based on customer activity and interests.
- Automates data entry, follow-up reminders, meeting scheduling, and ticket assignments.